Order Confirmation and Payment
All orders placed on our website are subject to confirmation and acceptance. We only offer cash on delivery as a payment option. Once your order is confirmed, you will receive an email with the details of your order and the payment process.
Pricing and Availability
Prices listed on the website are subject to change without prior notice. While we strive to maintain accurate stock availability, items may become unavailable due to high demand. In such cases, we will notify you promptly and offer suitable alternatives or a refund.
Delivery Policy
We aim to deliver your order as quickly as possible. Delivery times may vary depending on the location and availability of the products. The delivery charge, if applicable, will be provided at checkout.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you receive a defective or damaged product, please contact us immediately at [email protected]. Returns are only accepted for damaged or incorrect items and must be returned in the original packaging within a specified period as communicated by our team.
User Responsibility
By using our website, you agree to provide accurate, current, and complete information during the ordering process. You are responsible for ensuring that your delivery information is correct to avoid any issues with delivery.
Limitation of Liability
Caleb Sanctuary is not liable for any damages, losses, or expenses that may occur from using our website or purchasing products, except as explicitly stated under our return and refund policy. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected].